Editing Email browser version after sending

0 Votes

Dear Sirs:

Our client has changed their minds and wish us to remove their name from our newsletter of August 31, 2021. I have created a new social media post and removed all of the originals from social media but the problem that remains is the HTML browser version of the email. Is it possible to edit this to remove their name?


Please advise.



0 Votes

Hello @KelF8 ,


The webpage version of an email can't be edited. You'd need to create and send out an entirely new email, which will generate a new webpage and permanent url. 


If you need the URL and webpage for the previous email broken, please call our general support line so they can confirm security permissions and work with the Tier 2 team to get them broken.

William A
Community & Social Media Support