Editing Email browser version after sending


Dear Sirs:

Our client has changed their minds and wish us to remove their name from our newsletter of August 31, 2021. I have created a new social media post and removed all of the originals from social media but the problem that remains is the HTML browser version of the email. Is it possible to edit this to remove their name?


Please advise.




Hello @KelF8 ,


The webpage version of an email can't be edited. You'd need to create and send out an entirely new email, which will generate a new webpage and permanent url. 


If you need the URL and webpage for the previous email broken, please call our general support line so they can confirm security permissions and work with the Tier 2 team to get them broken.

William A
Community & Social Media Support
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article