Community Home
Get Help
Events & Webinars
Ideas
Groups
Resources
MyRewards
 

Editing Emails that are set to auto-resend to non-openers

SOLVED
Go to solution
SteveC781
Rookie
‎04-02-2022 09:20 AM
0 Votes
‎04-02-2022 09:20 AM

I have a campaign that was sent out that contains content that I need to correct before it is auto-resent to non-openers.  I don't want to unschedule or generically resend to all.  How do I edit these emails before they are auto-resent to non-openers?

Labels:
1 ACCEPTED SOLUTION
Zoe_H
Employee
Employee
‎04-02-2022 10:33 AM
‎04-02-2022 10:33 AM

Hello @SteveC781,

 

Thank you for reaching out to the Community! I do apologize for any inconvenience this may cause, but in order to edit the campaign you will need to unschedule the resend and make a copy of the campaign to make your edits. After that, you will want to create a list of the non-openers manually and send to that new list. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee
Employee
‎04-02-2022 10:33 AM
‎04-02-2022 10:33 AM

Hello @SteveC781,

 

Thank you for reaching out to the Community! I do apologize for any inconvenience this may cause, but in order to edit the campaign you will need to unschedule the resend and make a copy of the campaign to make your edits. After that, you will want to create a list of the non-openers manually and send to that new list. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Apr 23
Community Conversations: SMS Marketing - Activate, Regulate, Communicate!
2PM - 3:00 PM EST
Register now

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article