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Editing Emails that are set to auto-resend to non-openers

SteveC781
Participant
‎04-02-2022 09:20 AM
0 Votes
‎04-02-2022 09:20 AM

I have a campaign that was sent out that contains content that I need to correct before it is auto-resent to non-openers.  I don't want to unschedule or generically resend to all.  How do I edit these emails before they are auto-resent to non-openers?

1 REPLY 1
Zoe_H
Employee
Employee
‎04-02-2022 10:33 AM
0 Votes
‎04-02-2022 10:33 AM

Hello @SteveC781,

 

Thank you for reaching out to the Community! I do apologize for any inconvenience this may cause, but in order to edit the campaign you will need to unschedule the resend and make a copy of the campaign to make your edits. After that, you will want to create a list of the non-openers manually and send to that new list. Thanks! 


Zoe H.
Community & Social Media Support

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