Editing a photo

KathleenF24
Participant

I can no longer edit my photos.  I can upload them but when I go to edit them the box is not big enough to show the edit tabs so even if a photo rotates after uploading I can't change the rotation to what I need. I tried Chat but they told me to open in a different browser.  I have always used Chrome so I haven't changed anything

1 REPLY 1
William_A
Moderator

Hello @KathleenF24 ,

 

The most common reasons that might occur is that either your browser window is zoomed in too much, a browser extension is interfering with our site's elements, or it's a simple caching error that's resolved through a cache clear.

 

If performing those above troubleshooting steps doesn't alleviate the issue, then it's recommended to call in so our general support staff can screenshare and troubleshoot live.


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William A
Community & Social Media Support
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