Editing a sent email before it re-sends to non-openers

CAI-NC
Occasional Participant

Editing a sent email before it re-sends to non-openers

I found an error in a sent email that was scheduled to go to non-openers 4 days later. is there any way to edit the body of the email before it goes to non-openers?  

1 REPLY 1
William_D
Moderator

Hello @CAI-NC ,

 

No, once an email is sent, it's sent. This applies to Resend-to-Non-Opener setups as well. You'll need to unschedule/cancel the RSNO, make the edits, make a list from the original's Did Not Open report, and send the edited email to that new DNO list.


William D
Community & Social Media Support

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