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Editing a sent email that's scheduled to be resent to non-openers

LuisD0
Regular Participant
‎02-12-2022 10:41 AM
0 Votes
‎02-12-2022 10:41 AM

I just sent out an email and would like to make some changes to it before it is resent to non-openers in a few days. Is this possible?

3 REPLIES 3
Zoe_H
Employee
Employee
‎02-12-2022 11:16 AM
0 Votes
‎02-12-2022 11:16 AM

Hello @LuisD0,

 

Thank you for reaching out to the Community! In order to do this, you will have to remove the resend and make a copy of the email to edit it. I do apologize for any inconvenience! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
LuisD0
Regular Participant
‎02-12-2022 11:22 AM
In response to Zoe_H
0 Votes
‎02-12-2022 11:22 AM

Thanks for the tip, Zoe. But it doesn't sound like I would be able to resend the new "copy" to the non-openers of my original email. Constant Contact should figure out a way to do this. It shouldn't be too difficult.

Zoe_H
Employee
Employee
‎02-12-2022 11:48 AM
In response to LuisD0
0 Votes
‎02-12-2022 11:48 AM

Hello @LuisD0,

 

Thank you for your feedback on this! I will gladly submit it to our engineers for review. You would have to make a new list of the non-openers under your Reporting tab and then send the copy of the edited email out to that list only. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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