We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Editing an email address

CharlesW89
Participant

Editing an email address

Trying to update an email address, but I get an error message that says that address already exists in my account.  I then search by email address and get no returns. Where is the problem?

1 REPLY 1
Zoe_H
Employee

Hello @CharlesW89,

 

Thank you for reaching out to the Community! Can you please email social_support(at)constantcontact(dot) your username and the email address you're trying to add along with a screenshot of the error message so we can do additional research on this? Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.