Editing an email template

Cornell-CHE
Participant

Hello all -

 

We are noticing that when we draft a message in Constant Contact using a template we have used for years that it appears differently on Macs than PCs. Specifically we are seeing that Outlook is visually adding multiple breaks between paragraphs, while on a Mac it looks like the line spacing is exact.  Using a soft return (shift+return) does not have any impact.


Has anyone else had this problem or know a workaround?


Thank you in advance!

Chris

1 REPLY 1
William_A
Moderator

Hello @Cornell-CHE ,

 

Are you copying from previous copies-of-copies, or are you copying directly from a master template? Are there any rendering settings in your PC Outlook version you're able to turn off or on? Is the issue occurring in a specific version of Outlook on PC, or multiple? Is the issue occurring on multiple PC devices in the affected version(s) of Outlook?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar