Editing an email template

Occasional Participant

Hello all -


We are noticing that when we draft a message in Constant Contact using a template we have used for years that it appears differently on Macs than PCs. Specifically we are seeing that Outlook is visually adding multiple breaks between paragraphs, while on a Mac it looks like the line spacing is exact.  Using a soft return (shift+return) does not have any impact.

Has anyone else had this problem or know a workaround?

Thank you in advance!



Hello @Cornell-CHE ,


Are you copying from previous copies-of-copies, or are you copying directly from a master template? Are there any rendering settings in your PC Outlook version you're able to turn off or on? Is the issue occurring in a specific version of Outlook on PC, or multiple? Is the issue occurring on multiple PC devices in the affected version(s) of Outlook?

William A
Community & Social Media Support
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article