We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Editing issues

HiromichiN
Participant

Editing issues

I am trying to edit my newsletter and everytime I push anything it causes the text to be on ONE very long sentence.  Sometimes the text also becomes symbols and is very difficult to edit.  What is going on?  Is it a setting on my mac?  Or an issue with the program?

1 REPLY 1
Caitlin_M
Administrator

Hello @HiromichiN. I'm sorry that you're experiencing this issue when working in your email.

 

When you are working on your email, do you copy and paste text? I see that you are working on a Mac. What I would like to suggest if this is the case is to first paste your text into a program called TextEdit. By pasting the next into a text editor such as TextEdit and then into your Constant Contact email, this strips out a lot of formatting that can cause issues like the one that you are experiencing. Please see this FAQ for more information about using TextEdit. 


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.