Email Campaign Thumbnails GONE??!!

Occasional Participant

Email Campaign Thumbnails GONE??!!

Why did all my thumbnail previews for the email campaign disappear today, and how do I get them back?? I always use the visual thumbnail and need to restore this setting but don't know how. Please help!!

Hi @JillB1,


Great question! Thumbnail images no longer appear on the campaign list within our New Experience. We've had a lot of customer feedback about this feature and our developers are currently reviewing designs to include thumbnails in a way that will meet customer needs but not affect the page performance. In the meantime, thumbnail images of email campaigns are still available on the Email Stats page. You can click on Campaigns, then the name of your email campaign to find the thumbnail image: 







Nichelle M
Community & Social Media Support

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