Email Campaigns

JasonR5411
Participant

Seems that the majority of email messages sent through CC are going right to everyone's junk boxes.   I tried sending tests to myself and my work domain and even gmail put it into the spam/junk folders.  I have a feeling none of my campaigns are going to actual inboxes which means contacts are not getting my promos.  Without asking every person to add constant contact to their safe senders list what is another option?  Thanks

1 REPLY 1
William_A
Moderator

Hello @JasonR5411 ,

 

Here are some general best practices for deliverability.

 

Deliverability can have a lot of variables, from elements on our side, on your side, on the recipient's side, and in their email system company's side. It's also a generally good idea to set up additional authentication for your emails - whether that's through us if you have a free domain (e.g. Gmail, Yahoo, AOL, etc.) or via self-authentication if you have your own domain (such as through a business or other organization).

 

If you're wanting more in-depth, specialized insight on your current deliverability, it'd be worth speaking with one of our Deliverability agents.


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William A
Community & Social Media Support
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