Thank you for reaching out to the Community! I apologize that you are having this experience. We have not made any changes to how you copy and edit a past email campaign. That should be completely possible. Please let us know after you read our helpful article how it is not allowing you to do this.
In response to the mobile display, we have designed our new editor to be mobile friendly and mobile responsive. Can you give us a little more information on what doesn't look right on the mobile display so we can do some more research? You can also attach some screenshots to your reply if you would like.
Here is how the emails appeared on my iPhone prior to the latest editor update:
Here is how the emails appear now after the editor update:
Notice the emails do not resize to fit the mobile device screen size. We had no problems prior to the recent editor update. Can anyone explain what is happening????? If not we may need to change to another email service.
Hello @HenryD ,
Thanks for providing us that additional information and screenshots. After reviewing this, it appears that this is an issue we are currently aware of an are looking into. We certainly apologize for this inconvenience. In the meantime, please be aware this only affecting test sends of draft campaigns and isolated to the mail app on iPhones. Please let us know, if this occurs when you send out this campaign live and will investigate further. In addition, we will add your account to receive updates on this issue.
I am following up to the issue you reported with your email display on a mobile device. Thank you for your patience as we looked into this! The good news is we have received word from our engineers that this issue has been resolved. If it is still occurring or if you have any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further.
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