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Email Format inconsistant

BobO285
Participant

Email Format inconsistant

Hi, For my most recent campaign, the email copy I received as admin is fine.  The copy I received to my subscriber account  is out of control, both in the desktop and in the phone.  Additionally, the "view in browser link" in the latter is broken - missing period between 'contact' and 'com'

 

http://campaign.r20.constantcontactcom/render?m=1119630609582&ca=b9449252-9119-49b9-b6fc-2fabc682ece...

http://campaign.r20.constantcontact.com/render?m=1119630609582&ca=b9449252-9119-49b9-b6fc-2fabc682ec...

 

I resent it to myself and the same error is occurring.

what might be the cause of this error?

1 REPLY 1
Caitlin_M
Administrator

Hello @BobO285. I apologize that you are experiencing this issue with your webpage version link. It's possible that your security program may be changing the links in your email which causes it to be missing the extra dot before com. We'd like to look into this further for you to see if this is the case. It does require some information that you might not want to share publicly so I am going to email you directly to ask for this information. 


Caitlin M.
Community Manager
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