Email Schedule is reset each week

ElvinA43
Participant

My email schedule is reset most of the time. 

I schedule my emails to go out at 7 am each Sunday Morning and most of the time, the schedule resets to about 8:30.

I want to stay with the 7 am schedule.

Is this a problem on my end or with the software?

Please Help.

 

1 REPLY 1
Zoe_H
Employee

Hello @ElvinA43,

 

We are not currently having issues with our system sending emails at their correct times. When I access your account I see that your last email was set up to send right at 7:18am and it appears to have worked properly within our system. If you are not receiving your emails until an hour later you will want to contact your Internet Service Provider about any delays they have placed for your security. Thank you! 


Zoe H.
Community & Social Media Support

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