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Email Sent to Restricted Contacts and a Few Contacts Forwarded to Others Without Permisson

KathyLF
Participant

Email Sent to Restricted Contacts and a Few Contacts Forwarded to Others Without Permisson

A recent campaign was created and sent to a restricted list of contacts. It has been noticed two contacts have opened and shared with others outside of the restricted email contact list. 

 

Is there anyway to prevent this from happening?

 

Thank you 

1 REPLY 1
Zoe_H
Employee

Hello @KathyLF,

 

Thank you for reaching out to the Community! I do apologize for any inconvenience this may cause, but we unfortunately do not have the power to restrict what contacts do with the emails you send to them. Most email clients have their own forwarding option and we don't have the power to take that away. I do apologize that this was not the answer you were looking for. You can put inside your message to please not forward this email if you would like. 


Zoe H.
Community & Social Media Support

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