Email address

Email address

I’m sending my newsletters through an alternative email address (which is also official), but one which was not used in creating the account. My trouble is, when I’m sending the email (using the alternative one- which i have managed to change already) when the recipients receive the they will see it’s from my alternative email but there would be a bracket next to it saying [mailto: the email that the account is registered from] I dont want my recipients seeing this to avoid confusions as to the entity of the business.

Hello @Moda_Line_General_Trading ,


It looks like this mailto email that you are referencing our authentication email! The authentication email is a little bit different from your normal from and reply to email addresses. You can find some more information about that here.


Here is where you will go to edit that authentication email address so it will match the one seen in your from name and reply-to!  

Adelina R
Community & Social Media Support

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