Email address

Highlighted
Frequent Visitor

Email address

Why can't I delete a contacts unused AOL address and replace it with a GMAIL address? I can't even delete the contact to re enter it.

2 REPLIES 2
Highlighted
Moderator

Re: Email address

Hi @AnneO3

 

The good new is your account does offer the ability to replace an email address. Under the Contacts tab of your account you can search or browse for the contact name you are interested in updating. Once you find them, clicking on their name will open to that person's details page. From here, you can click the email address itself or click on the Edit button to the right of the address.

 

2018-12-13_12-55-45.png

 

Are you trying to update an unsubscribed contact? If so, these contacts will have to be resubscribed in your account before they can be updated. 


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Frequent Visitor

Re: Email address

Thanks.

Register for our "Making Sense of Online Marketing for Retail" Webinar

Join us on Thursday, August 13th at 2pm ET for a free webinar where we'll discuss how to incorporate online marketing into your retail store.

Read More
Featured