Email features are being deleted


Email features are being deleted

When I open a saved email draft, I have notice that random features are deleted (i.e. spacers, bold fonts, divider lines, etc.) There doesn't seem to be a system, it is completely random and only happens to some email drafts.


Hello @NeilE53,


Thank you for posting in the Community! Could you elaborate on what you are seeing? For example, are you not seeing the toolbar that hovers above an open block? Or are you referring to the left side panel options? We would like to help troubleshoot. Could you please send us an email to social_support(at)constantcontact(dot)com and let us know an example of a campaign name and any other details you can offer, even screenshots if you have them.


We look forward to hearing from you.



Liz M.
Customer Engagement Specialist

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