Email format changes when sent


Email format changes when sent

I have been using my email template for some time however recently I sent out an email which looked fine when I put it together & in preview - but when it went out, the spacings had changed between words & it looked really unprofessional - what has happened?

Hello @Janev82,


Thank you for reaching out to the Community.


When you say you've been using the same email template have you been making a copy of your previously sent email each time? Or do you have a master template you copy from?


I recommend reaching out to us at social_support(at)constantcontact(dot)com with the name of the template you are having the issues with and the name of the email client (Outlook, Gmail, Yahoo, etc.) you are seeing them. We can investigate further and see what might be going on.

Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.