Email in mobil


Email in mobil

My email is only showing the text on my mobile receipt, where did the image go? My customer was having the same problem. My weekly post did transport to everyone in the email. This just started with no image.


Hello @KathleenW47475 ,


Can you please respond to the @ mention email or call in with:

  • the name of the email having issues
  • the email app and version
  • the mobile device and software version

I wasn't able to recreate the issue when I test sent your most recent several emails to my Gmail app on my iPhone, so if you're not seeing the image in with the same parameters, it might be a security settings from a recent update or something similar you'll want to check.

William D
Community & Social Media Support

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