Hello @PatriciaB19 ,
Could you please forward the email you received to social_support(at)constantcontact(dot)com, along with your username so we can touch base with the marketing team? Otherwise, you can also call our Billing team, to see if they have any further insight regarding an SMS promo, and if it can apply to your account.
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article