Email series

Highlighted
user59899
New Member
‎11-16-2019 11:06 PM
‎11-16-2019 11:06 PM

Email series

I have spent hours setting up an automated email series to then be told I needed to upgrade, I did so and now it still keeps saying I need to upgrade! I have logged out and logged back in, checked my account status and nothing. And no customer service till Monday, when the campaign is due to start!! Help!!!

Labels:
Tags (2)
0 Votes
Reply
1 REPLY 1
Highlighted
Zoe_H
CTCT Employee
CTCT Employee
‎11-17-2019 11:34 AM
‎11-17-2019 11:34 AM

Re: Email series

Hello @user59899,

 

Thank you for reaching out to the Community! I took a look at your account and before you can use your automated emails you will have to wait 30 days after opening your account. I do apologize for any inconvenience this may cause. This is something that all international customers are experiencing and I will submit your feedback on this over to our engineers. Thank you!


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
0 Votes
Reply
Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More
Featured