Email series

New Member

Email series

I have spent hours setting up an automated email series to then be told I needed to upgrade, I did so and now it still keeps saying I need to upgrade! I have logged out and logged back in, checked my account status and nothing. And no customer service till Monday, when the campaign is due to start!! Help!!!

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CTCT Employee

Re: Email series

Hello @user59899,


Thank you for reaching out to the Community! I took a look at your account and before you can use your automated emails you will have to wait 30 days after opening your account. I do apologize for any inconvenience this may cause. This is something that all international customers are experiencing and I will submit your feedback on this over to our engineers. Thank you!

Zoe H.
Community & Social Media Support

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