Emailing an Old database

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ChristyF88
Participant

I work for a company that has a database from years ago. We are new in the marketing area so we are sending out an email saying welcome back. I am not sure how many emails are still in use. Do I have to let constant contact know about this so we are not flagged? 

1 ACCEPTED SOLUTION
William_A
Moderator

Hello @ChristyF88 ,

 

Based on what you're describing, the safest methodology would be to re-confirm their permissions. To do this, you'll want to setup your confirm-opt in emails through the My Account page. From there, you can send out a reconfirmation email to all of your contacts. Contacts will receive the email, click the link, and be able to reconfirm that they've given you permission to email them.

 

Otherwise, I'd advise speaking with our Review team to see what they'd recommend for approaching this. If all of your contacts are still active clients of your organization, you may not need to worry about the extra precautions. However it'd still be best to confirm that with Review to ensure you're being fully compliant with your contacts' permissions.

 

 


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William A
Community & Social Media Support
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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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View solution in original post

1 REPLY 1
William_A
Moderator

Hello @ChristyF88 ,

 

Based on what you're describing, the safest methodology would be to re-confirm their permissions. To do this, you'll want to setup your confirm-opt in emails through the My Account page. From there, you can send out a reconfirmation email to all of your contacts. Contacts will receive the email, click the link, and be able to reconfirm that they've given you permission to email them.

 

Otherwise, I'd advise speaking with our Review team to see what they'd recommend for approaching this. If all of your contacts are still active clients of your organization, you may not need to worry about the extra precautions. However it'd still be best to confirm that with Review to ensure you're being fully compliant with your contacts' permissions.

 

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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