Emails goes to Junk folder and Spam

user973019
Participant

Emails goes to Junk folder and Spam

Can anybody help us with verifying the emails? All emails went to junk. Even after authenticating it. Please help ASAP. 

1 REPLY 1
William_D
Moderator

Hello @user973019 ,

 

Here are some general best practices for deliverability.

 

Deliverability can have a lot of variables, from elements on our side, on your side, on the recipient's side, and in their email system company's side. It's also a generally good idea to set up self-authentication for your emails if you have your own domain (such as through a business or other organization).

 

If you'd like to learn more about safelisting, and what it entails:

 

Safelisting domains in a security system

 

Safelisting email addresses in an email client or security system

 

If you're wanting more in-depth, specialized insight on your current deliverability, it'd be worth speaking with one of our Deliverability agents.


William D
Community & Social Media Support

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