Emails going to junk - is there an SPF Record setting we should be using

LisaPointe2015
Participant

We recently moved email from one provider to another - now Constant Contact emails appear to be going to JUNK.  Our techies tell us that it can be handled by setting the SPF Record - but we don't know how Constant Contact sends emails. Is there a server or is it using a local server?  Not sure exactly how to ask that question.


Any help is appreciated.

 

1 REPLY 1
William_A
Moderator

Hello @LisaPointe2015 ,

 

Here's a few articles that should be able to assist you with setting up your self-authentication:

If you'd like a little more direct insight and guidance, I'd recommend reaching out to our Deliverability team.


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William A
Community & Social Media Support
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