I have a member who is not receiving our emails to her mac.com email account.
Hello @LizR9 ,
Does your contact have anything in their email client settings that would make them auto-unsub from your emails or emails sent by us? Have they reached out to Apple support to see if they'd have any insight on them being auto-unsubbed? Does your contact forward emails you send them to anyone else?
I have suggested she reach out to Apple for help. I thought the same thing...that there must be a setting that is doing it. I was hoping you may have a history on this and be able to help me guide her where to look or I suggested she create a gmail or yahoo account, at this point!