The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Emails not sending for preview

Occasional Visitor

Emails not sending for preview

I looked for a chat button...but am not seeing one. need to preview but wouldn't send?????


Re: Emails not sending for preview

Hi @DebbieM91


Thank you for reaching out to the Community! I apologize you were unable to find our chat support. When you are logged into your account this chat button can be found under the Contact Us in the top right hand corner.




As for your email, I tested your most recent campaign and could not replicate this experience. This test email has gone directly into my inbox. When you were attempting to send a preview, did you see a "Success: Your test email was sent" message? Also, have you checked your spam/junk folder? Are you using a Gmail address? We always suggest checking your spam/junk folder or your Gmail's promotions folder.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More