The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Emails with Admin in them

Highlighted
Senior Member

Emails with Admin in them

Hello, I am writing in regard to the new ROLE addresses policy, specifically, the fact that emails with the word admin will not be receiving emails. We send out memos to school administrators regarding different compliance and legal issues almost on a daily basis. As such, your new policy will truly hinder our ability to service our constituents. Is their anything that can be done in this regard?

1 REPLY 1
Highlighted
Employee

Re: Emails with Admin in them

HI @LeahZ4,

 

Thank you for reaching out to the Community!  I understand the importance of being able to reach all of your contacts.  The role address policy has not changed, and the email addresses with "admin" anywhere in front of the @ sign have never been able to be emailed to, due to that original policy.  You can find information on the role address policy at this link and the reason behind it.

 

We do appreciate your feedback on this and I will pass it along to the appropriate department to be considered. 

 

If you have any further questions please feel free to reach out to us. We are always happy to assist you in any way we can!

 

 

Donna_P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured