Engagement Reporting

Frequent Visitor

Engagement Reporting

It would be incredibly useful to be able to run some kind of engagement report that shows me which of my contacts have not interacted with any of our emails over a certain period of time.

CTCT Employee

Re: Engagement Reporting

Hello @MelissaA65 ,


I'm happy to say we have a feature that can do this for you, called Segments! With this tool you can narrow down contacts by certain criteria, such as having not opened a certain number of emails, so that you can manage your lists more efficiently. Please let us know if you have any additional questions about that option. 

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