Hello @NA2EVS.org ,
Can you confirm if the Eventbrite account you're using has sub-users, and if it was connected to your CTCT account by the actual admin of the Eventbrite account, not any sub-users? If you are the owner of the Constant Contact account, the admin of the Eventbrite account, and the one to setup the integration - and the issue still persists - the only workaround in the meantime would be to manually export your contacts out of Eventbrite, and import them via file.
I've tracked the known service request on this for your account. However the devs do want confirmation that you're both the account owner and Eventbrite admin, and were the one to connect the accounts, as part of their investigation and troubleshooting process.
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William A
Community & Social Media Support
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