Error messages

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Frequent Visitor

Error messages

I can't access to contacts

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1 ACCEPTED SOLUTION

Accepted Solutions
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Employee

Re: Error messages

Hello @DiegoG783,

 

Thank you for contacting the Community! I am sorry to hear that you cannot access your contacts. Have you tried opening Constant Contact on another browser to see if that fixes the issue? Also, sometimes using Incognito/Safe Mode will reveal that it might be a plugin/extension that is interfering with the site. If that does not work please email us at social_support(at)constantcontact(dot)com with your username, the troubleshooting steps you have tried, and a reference to this post so we can investigate further.

Mariah_P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!

View solution in original post

3 REPLIES 3
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Employee

Re: Error messages

Hello @DiegoG783,

 

Thank you for contacting the Community! I am sorry to hear that you cannot access your contacts. Have you tried opening Constant Contact on another browser to see if that fixes the issue? Also, sometimes using Incognito/Safe Mode will reveal that it might be a plugin/extension that is interfering with the site. If that does not work please email us at social_support(at)constantcontact(dot)com with your username, the troubleshooting steps you have tried, and a reference to this post so we can investigate further.

Mariah_P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!

View solution in original post

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Occasional Visitor

Re: Error messages

Kroger Feedback


@Mariah_P wrote:

Hello @DiegoG783,

 

Thank you for contacting the Community! I am sorry to hear that you cannot access your contacts. Have you tried opening Constant Contact on another browser to see if that fixes the issue? Also, sometimes using Incognito/Safe Mode will reveal that it might be a plugin/extension that is interfering with the site. If that does not work please email us at social_support(at)constantcontact(dot)com with your username, the troubleshooting steps you have tried, and a reference to this post so we can investigate further.


Thanks for this great discussion. I am confident that, going forward, this is perfect solution.

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Moderator

Re: Error messages

Hi @user649734

 

You're very welcome, we're always here to help! Please let us know if there is anything else we can assist with in your account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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