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Error on Campaign

HOWSERE
Participant
‎01-02-2023 03:31 PM
0 Votes
‎01-02-2023 03:31 PM

I tried to send a campaign and message states "Error" with no explanation as to what's wrong.

Also tried to send a preview to my email and I never received the email. 

 

What do I do now? 

1 REPLY 1
William_A
Administrator
Administrator
‎01-03-2023 11:38 AM
0 Votes
‎01-03-2023 11:38 AM

Hello @HOWSERE ,

 

If you check the errored email's reporting, you will see the bright red banner and send history explanation that states there's an issue with your self-authentication setup. If you're unable to address the SA-setup issue on your own, I'd advise calling our Delivery team for further assistance. 


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William A
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