Error to send message

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Occasional Visitor

Error to send message

I'got a issue sending the massage to my contacts At the moment of sending the message appears this "Failed to update document metadata because: Email Metadata could not be successfully updated due to bad request" someone who help me  plis!!

1 ACCEPTED SOLUTION

Accepted Solutions
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Administrator

Re: Error before sending

Hello @First-NameL875829. I apologize that you are seeing this error. Have you checked the physical address in the footer of your campaign to make sure that it is correct? We've seen this message appear if the physical address is not correct. You can find how to change this information in our FAQ section here


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

2 REPLIES 2
Highlighted
Occasional Visitor

Re: Error before sending

Hi I'got a issue sending the massage to my contacts, At the moment of sending the message appears this "Failed to update document metadata because: Email Metadata could not be successfully updated due to bad request" plis could you fix it? and Thank you!!

Highlighted
Administrator

Re: Error before sending

Hello @First-NameL875829. I apologize that you are seeing this error. Have you checked the physical address in the footer of your campaign to make sure that it is correct? We've seen this message appear if the physical address is not correct. You can find how to change this information in our FAQ section here


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

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