Error with sending campaign multiple times even with rescheduling

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Member

Error with sending campaign multiple times even with rescheduling

I'm having an error where I scheduled an email campaign to send and the first time failed. I rescheduled it two additional times but am having the same error message: "We were unable to send this email. Try scheduling it again, or contact Customer Support."

 

Can't reach Constant Contact support since it's the weekend, but I wanted to resolve this issue.

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CTCT Employee

Re: Error with sending campaign multiple times even with rescheduling

@AndreaS56

 

Thank you for reaching out to the Community!  I'm sorry to hear your email was not sent successfully. I took a look at your account and see exactly what you mean. I'm going to submit a request to our upper technical team to have them take a look into this when they are back in the office tomorrow. Please email us at: social_support(at)constantcontact(dot)com and provide the best time and phone number to contact you at. Thank you!


Taryn Leinweber
Community & Social Media Support

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