Event closed before scheduled date and cant reopen!

AmandaD23
Participant

Event closed before scheduled date and cant reopen!

Event closed. Finished. I had my campaign scheduled to close on Dec 1. It is still Nov 30 and I've got people calling me to say the event is closed and sure enough, it is and cannot be reopened :frown:
1 REPLY 1
William_D
Moderator

Hello @AmandaD23 ,

 

Looking at all your events, I did find one that was set to auto-close on December 1st, however the event itself only lasted from November 24-November 30. Since the event itself ended before the auto-close date, that's why the event was already closed. For future events like this, it'd be best to set the auto-close to trigger either at or before the event's end date-time.


William D
Community & Social Media Support

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