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Eventbrite integration

DavidM2456
Participant
‎09-13-2021 09:24 AM
0 Votes
‎09-13-2021 09:24 AM
The integration does not work for me. It keeps saying "something went wrong, please refresh your browser and try again."
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1 REPLY 1
Kara_D
Employee
Employee
‎09-13-2021 06:32 PM
0 Votes
‎09-13-2021 06:32 PM

Hi !

 

Thanks for reaching out to the Community! We will need additional information to troubleshoot this issue. 

  • What browser are you using?
  • What steps did you take before getting that error?
  • When was the Eventbrite account initially connected to CTCT?
  • Was the Eventbrite account connected by using the main Eventbrite user's credentials or a subuser's?
  • Does disconnecting and the reconnecting the Eventbrite account resolve the issue?

Please either send an email to social_support(at)constantcontact(dot)com or call our Support team at 866-289-2101.


Kara.D
Community & Social Media Support

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