Events - payment status not applicable and no promo code

AmieH
Participant

Events - payment status not applicable and no promo code

We are holding a gala event. Someone signed up for 5 tickets and their payment status says not applicable. There is no promo code listed either, and it shows 0 balance. Can anyone explain?

Thanks!

1 REPLY 1
Caitlin_M
Administrator

Hello @AmieH. I looked into your event and I found the registrant in question. I am going to email you directly since there is some private information that needs to be mentioned in my reply and I did not want to post that here in the Community. 


Caitlin M.
Community Manager
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