We are holding a gala event. Someone signed up for 5 tickets and their payment status says not applicable. There is no promo code listed either, and it shows 0 balance. Can anyone explain?
Hello @AmieH. I looked into your event and I found the registrant in question. I am going to email you directly since there is some private information that needs to be mentioned in my reply and I did not want to post that here in the Community.
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