Every week mailer charges

[user4025863]

Hello this is Neelufar from Tunkers Automation India Pvt. Ltd.

I wanted to know about constant contact & its plans for every week mailers through a phone call.

I have been contacting from many days on toll free number, but call did not get connected.

Please support.

[William_A]

Hello @user4025863 ,

Did you try calling shortly before making this post? Our support is predominantly US-based, so we wouldn't have been opened at that time.

For support's hours and numbers

Regarding our pricing, you can check this in your account by clicking the name in the top-right corner, and selecting the Plans & Pricing page. Make sure to adjust for the number of contacts you'll likely have so you get an accurate idea of your monthly subscription. You can also view and compare the subscriptions and their features on our main website's Plans & Pricing Comparison page. Since the subscription includes more than emailing and is based on the number of contacts you have, there are no hard caps on the amount of emails you can send per month, with respect to anti-spam courtesy.

See also:

Billing FAQ's

Getting started with Constant Contact

[user4025863]

Good morning,

Yes I had called yesterday in the morning before making post, on the number - 0008000402304. And I had called even earlier too, but could not speak to customer care representative.

Please arrange for a phone call, before we could take up plans for our organization.

Thank You.

[William_A]

Your account has no phone number associated with it, so we're unable to call. If you have a trial account, you're welcome to continue exploring it and testing some of the various functions in it before committing to a plan. 

[user4025863]

Good morning,

Please note down the number  It would be helpful if you can arrange for a call.

Thank you

[William_A]

What are you wanting the call to be in regards to? 

[user4025863]

Hi,

We are new for constant contact, its important for us to understand what it is and how does it work for E-mail marketing before we can proceed further with the trials too.

So please arrange for a call.

[William_A]

Gotcha, thank you for the information. I've added your phone number in the case, and submitted it to an onboarding agent, who will reach out when they're able. 

In the meantime, since you've already opened a trial, you're welcome to explore in your account with the limited trial. You can also view and compare the subscriptions and their features on our main website's Plans & Pricing Comparison page, to get an idea of all the different tools at your disposal, in addition to the email features.

See also:

Getting started with Constant Contact