Exporting unsubscribes

Participant

Exporting unsubscribes

Hello, I am trying to export all of my unsubscribes and it just keeps buffering. Normally I can do this within seconds but today it just keeps showing the buggering icon and doesn't export. I have tried on Chrome and IE and in incognito mode. Any help will be much appreciated. 

1 REPLY 1
Moderator

Hello @SandieI2 ,

 

Sorry to hear that you've been running into some connectivity issues while trying to export your contact list. However, I was able to go in and get them downloaded. Go ahead and check the primary email of the account, you should see the contact list attached there.

As for the connectivity issue, is it still occurring when you try to export a list or do other site functions? If so, let us know and we can do some more advanced troubleshooting steps, and get in touch with the higher level technical team to take a look.


William D
Community & Social Media Support

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