FB and Instagram connectivity issue

JacobW881
Real Estate

FB and Instagram connectivity issue

I'm getting the error message that ConstantContact is unable to connect to my Facebook and Instagram accounts. Please let me know how I can connect to these accounts.
1 REPLY 1
William_D
Moderator

Hello @JacobW881 ,

 

Our devs are investigating the issue, but believe it has something to do with Facebook's new page experience rollouts. Does switching back to the original page experience in Facebook, then repairing the connection on our side alleviate the issue at all? Or does it persist after taking those steps? 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.