FB connections fals

ArmandoE
Occasional Participant
Hi, I have not been able to connect to IG/FB. It shayh something that is no authorized app, no allowed.... Please advise and thank you for your support.
1 REPLY 1
William_A
Moderator

Hello @ArmandoE ,

 

You'll need to make sure the Instagram / Facebook accounts you're trying to connect are business pages (not personal ones), and that you're an admin for those pages. FB and IG do not allow 3rd party access to personal accounts using their API.

 

For more info on connecting FB/Insta for social management


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William A
Community & Social Media Support
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