Facebook Ad Leads Page Glitching

EmilyA154
Participant

Facebook Ad Leads Page Glitching

Hi team! I have an active ad running for Facebook Leads but it won't let me look at the Campaign results. I can click and open the Campaign but the screen goes white after 2-3 seconds. Could you look into this for us? Thanks.
1 REPLY 1
William_D
Moderator

Hello @EmilyA154 ,

 

If the stats page isn't loading on our side, it'd indicate there was an interruption in the connection between your FB business account and CTCT account. You should still be able to review and manage the ad's stats through your FB business manager.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.