The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Facebook Lead Ads STILL Don't Work

Occasional Visitor

Facebook Lead Ads STILL Don't Work

I'm seeing posts from earlier this year for creating the Facebook Lead Gen from your site.  I cannot believe you still have this option on your website if it isn't working.  I tried to create a lead gen form for facebook and it WOULD NOT create.  Please DO NOT tell me to use the Facebook Lead Gen then copy the leads into your software.  Part of the reason I'm using your software is because you said that you have the ability to do this YET, I'm seeing posts from early in the year where people had issues AND I'm seeing the same issue now in December of 2019.  smh.....get it fixed or shut it off so people don't come to the Facebook Lead Gen and think that it works as they will just sit here and waste precious time!!!!!!!!!!!!!!!  So disappointed.

Tags (1)

Re: Facebook Lead Ads STILL Don't Work

Hello @SheilaC916,


Thank you for reaching out to the Community! I apologize for the experience you are having with our Facebook Lead ads. Can you give us some more information about what is not working with your Lead Ad and if you are receiving any error messages so we can do research on what might be wrong? Thanks! 

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More