We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Facebook Lead Confirmation

JigeshJ
Participant

Facebook Lead Confirmation

I have many, many leads from CC Facebook paid ads, and all of them are awaiting confirmation.  How can I push them to confirm their subscriptions?  thanks

1 REPLY 1
Kara_D
Employee

Hi !

 

Thanks for reaching out to the Community! The status is removed only when the contact grants express permission to email them through the Confirm Opt-in or Reconfirm Contacts Email.

 

When you enable the Confirm Opt-in Email for new contacts or send a Reconfirm Opt-in Email to your existing contacts, you're asking them for their express permission to email them. You can't send email to these contacts until they actively grant you permission by clicking the button in your email. Until they do, these contacts are placed in the "Awaiting Confirmation" status. Once they grant permission, they're moved into the "Subscribed - Express" status..

 

What to do about contacts in the Awaiting Confirmation status?
Contacts that are in the "Awaiting Confirmation" status can re-join your list at any time through any of our list growth tools. If this happens, they're sent a new Confirm Opt-In email and must click the button in the email to grant permission to be added to your list. If they don't, they stay in the "Awaiting Confirmation" status.

 

 


Kara.D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.