Solved: Re: Facebook share

SusanE411 · ‎03-08-2018

Not happy with Constant Contact. Why does an image not show up when I share campaign to Facebook? Never had a problem before, but my last two posts, where an image is very important, do not show an image. Again.....very unhappy. If this doesn't get fixed, I have to find someone else to use.

Aaron_H · ‎03-12-2018

Updated January 2019:

Hello @SusanE411,

Thank you for coming into the community with your concerns. I agree wholeheartedly that being able to choose the right image is an important part of marketing through social media. Facebook has recently been making changes to how they are handling posts from third parties like us, as well as what images they will or won't use. As they make changes and we adapt, we'll continue sharing what information and tips we can.

Aaron_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Aaron_H · ‎03-12-2018

Updated January 2019:

Hello @SusanE411,

Thank you for coming into the community with your concerns. I agree wholeheartedly that being able to choose the right image is an important part of marketing through social media. Facebook has recently been making changes to how they are handling posts from third parties like us, as well as what images they will or won't use. As they make changes and we adapt, we'll continue sharing what information and tips we can.

Aaron_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

JamesS1 · ‎01-19-2019

"This article" is a dead link.

Adrienne_B · ‎01-19-2019

Hi @JamesS1

I apologize for the dead link. Here is the link I believe he was sharing with the Community. I have also removed this link from his original post.

Please feel free to reach out if you need anything else.

Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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