Regular Participant


Your app keeps telling me to fix the Facebook account. I've fixed about ten times and it still does not work. Where can I change the user that was affiliated with Facebook/Constant Contact. It still shows the same person and she left 3 months ago!!!!

Hello @awmcanada ,


There are a few things that could be causing this. First, try disconnecting the Facebook account from social share and then re-adding it back.

Here is our FAQ on both Adding and Disconnecting Social Accounts on Social Share.


If the error still occurs:


Is the facebook page you are trying to connect a Business Page? If so, you may need to check who the administrator of the account is. When adding a Facebook Business Page, you will need to use the login credentials of the page's Administrator(s).

Jonathan Rich
Community & Social Media Support

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