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Father's Day Email Issues

JacciS9
Retail

Father's Day Email Issues

I could not send a Father's Day Email due to an error with your system. I logged out and logged back in and had the same error. As well, I changed the email but it never changed, each time I return to my account it continued to have the "Mother's Day" banner and not the one I changed it too?

2 REPLIES 2
JacciS9
Retail

This is the error that remained constant as I tried to send an email for Father's day. An unexpected error occurred while reading your email: Unexpected error encountered
William_D
Moderator

Hello @JacciS9 ,

 

Taking a look, it does look like you got a Father's Day email sent. That said, it does look like you're still using our legacy email builder which tends to run into these issues - especially if they're copies of copies and beyond. Have you had a chance to take a look at our mobile-friendly editor?


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William D
Community & Social Media Support
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