Features changed?

Occasional Visitor

Features changed?

I am on the $20 plan. Last week I set up an email series, but today it is gone and that feature is only on the $45 plan. What happened??

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CTCT Employee

Re: Features changed?

Hello @RachelF8923 


The automated series function is something that is only available on the Email Plus plan. If you have never had Email Plus there is a chance this is a Welcome Email which is separate from our regular automated series. There is a chance a sales or support representative gave a trial series when the account was first set up but that is only set a one time usage.

Adelina R
Community & Social Media Support

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