The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Few Members Took Survey but Dashboard Shows No Responses

Occasional Contributor

Few Members Took Survey but Dashboard Shows No Responses

Hello- A few of our members already completed the survey created. However, the Constant Contact results page shows No responses. Where can I find the responses to the survey sent? I even took the survey and submitted successfully, yet no response appeared. 

Tags (2)

Re: Few Members Took Survey but Dashboard Shows No Responses

Hi @SCOREChicago 


I can understand how important it is to easily view the responses of your survey! Where exactly are you looking for this information in your account? Survey results can be viewed on the Campaigns tab of your account as well as the “Track Your Survey Results” section when viewing your individual campaign. 




With that said, I was able to see 13 responses have been tracked. Are you unable to see this recorded amount? If so, what do you see (blank space, the number 0, etc.)? Is this happening in a different browser or even a private/incognito window?

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More